Shipping Policy
We are dedicated to delivering your favorite products to you with care and efficiency. This shipping policy outlines the terms and conditions regarding the shipment of products purchased from our website. Please review this policy carefully before making any purchase.
1. Order Processing Time
- Processing Time: Orders are processed within 1-2 business days after payment is confirmed. Please note that orders placed on weekends or public holidays will be processed on the next business day.
- Order Confirmation: Once your order is successfully placed, you will receive an order confirmation email containing your order details and estimated delivery time.
2. Shipping Rates & Delivery Times
Domestic Shipping:
- Standard Shipping: 5-7 business days.
- Rates: Shipping charges are calculated at checkout based on your location and the selected shipping method.
International Shipping:
- Standard International Shipping: 10-15 business days.
- Rates: International shipping charges vary by destination and are calculated at checkout.
Note: Delivery times are estimates and may vary due to unforeseen circumstances beyond our control, such as customs delays or adverse weather conditions.
4. Shipping Confirmation & Tracking
- Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your shipment.
- If you do not receive a tracking number or have any issues tracking your order, please contact our customer service team at care@saumayveda.com.
5. Lost or Damaged Packages
- Saumay Veda is not responsible for packages lost or damaged in transit. However, we will do our best to assist you in resolving any issues with the carrier.
- If your package is lost or damaged, please contact us within 7 days of the estimated delivery date. We will work with the carrier to investigate the issue and provide a resolution.
6. Changes to the Shipping Policy
- Saumay Veda reserves the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.
7. Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us at care@saumayveda.com
